The Importance of Community Norms
Jen Cort
Community norms are a set of agreements informing member behavior and rooted in community values, beliefs, interests. Establishing norms creates a reciprocal relationship between the individual and the classroom community as well as the classroom, the school, and broader society.
Developing Community Norms:
Identify community values, mission and/or vision
Define the non-negotiables
Articulate goals
Prioritize needs
Ensure inclusivity
Consider the role of technology
Reach consensus (in the sense that not everyone has to agree with all norms but must be able to support and live with all of them)
Create safe and judgment-free agreements
Suggested Community Norms:
Be engaged, limit known distractors
Communicate directly, clearly and with respect
Use active and reflective listening
Speak for yourself
Allow time and space for all members of the group to share opinions
Lean into brave spaces, allowing yourself to be challenged
Recognize the contributions, efforts, and participation of all
Put challenges in the middle of the table for consideration by all
Ensure confidentiality of words, images, gifts, discord
Utilize conflict resolution skills
Allow yourself to fumble with ideas, concepts, behaviors
Engage with mistakes as learning opportunities
Be comfortable with silence:
Ask for a gathered silence
Ask for a reflective silence with the conversation gets too heated
State that you do not know how to interpret the silence
Remind the group that silence can be interpreted for agreement to observe silence as a loud means of communication
Convey the confusion when silence is the answer to a question
Request an empathy-based approach to silence in digital communications
Ensure an evaluation process and adjust norms as needed
Resources:
Creating Positive Community Norms by the CDC